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Owners
and managers of companies are legitimately concerned that the type of
information disclosure necessary to consummate a transaction may put
a company at a serious competitive disadvantage if that information
ends up in the wrong hands. Protection of a company that is pursuing
a transaction (“the company”) essentially stems from four
sources: (a) a confidentiality or non-disclosure agreement; (b) a
deliberate strategy to delay transmission of sensitive information to
bidders; (c) dealing only with reputable investors who would place
their own reputation at risk in the event of a breach of
confidentiality; and (d) not dealing with direct competitors, or even
indirect competitors.
Most
M&A practitioners have a healthy skepticism regarding the ability
of confidentiality agreements alone to adequately protect the rights
of their clients, given the difficulty of proving a breach in the
first place and then the amount of damages. Moreover, the lack of
jurisprudence and precedents in Central Europe on this subject make
enforceability even more difficult, hence the need to rely on a
combination of all four approaches.
a) Confidentiality
agreements or non-disclosure agreements
Most
agreements cover only information received from the company rather
than information available from public sources. The duration is
typically negotiable between one to five years, with two to three
years being the norm. Generally speaking, boilerplate agreements do a
poor job of properly representing the interests of the parties
concerned; this is an agreement that requires careful thought and
specific focus. One common flaw is that many confidentiality
agreements do not state that the mere information that the company is
for sale, or is contemplating a transaction, is in and of itself
confidential. Furthermore, companies typically try to stipulate
liquidated damages (e.g. predefined damages if a breach of
confidentiality is proven), whereas investors are typically reluctant
to accept such damages.
b) Delay
in the transmission of information
There
is a general principle that should be observed in these transactions:
the volume and degree of confidential information transmitted by a
company should be in proportion to the degree of commitment given by
an investor. For example, in the first stage of information
disclosure (typically a teaser or information summary), as there is
no commitment from the investor usually there is not sufficient
information to ascertain the identity of the company (although there
should be enough to allow the investor to decide whether or not to
proceed further (e.g. sign a confidentiality agreement)).
Once
a confidentiality agreement is signed, the company typically provides
investors with an information memorandum. Information memoranda
typically divulge a considerable amount of information about the
company, including its identity, key market and financial data,
staffing, backlog of contracts, etc. In cases where certain
information may be extremely sensitive (e.g. the identity of
clients), the name or identity of clients is sometimes withheld and
instead the information memorandum might refer to client 1, client 2,
etc., with an understanding that the identity of clients, or other
sensitive information, would be revealed at some stage before
closing.
After
the information memorandum is received, investors generally proceed
to the next level of commitment which is to provide a non-binding
offer. Once the parties agree to the terms of an offer (often
finalized in a term sheet), the company then allows access to the
data room, where source documents such as contracts, title documents,
intellectual property, etc. are made available. Once again, highly
sensitive information may be withheld until prior to closing, bearing
in mind that if such information is not according to the investor’s
expectations, the investor will generally reserve the right to back
out of the transaction. Withholding sensitive information may also
hinder the bidder’s ability to nail down the purchase price and a
sensible compromise must be found at this important stage.
After
the data room, the investor then must decide whether to make a
binding offer. After a binding offer, the parties usually negotiate a
sale and purchase agreement (SPA). After signing the SPA, the
investor should then insist on receiving all the information about
the company, with absolutely nothing withheld.
As
a past client of ours stated when selling their business, “We had
to dress down to our underwear, and beyond.” And, indeed, dressing
down is the quid pro quo for the investor putting millions of dollars
or euros at risk.
c) Deal
with a reputable party
A
confidentiality agreement, or indeed any other agreement, is usually
not worth the paper it is written on unless signed by a reputable
party. Given the difficulty of verification of any transgressions and
proof of damages, a judgement call needs to be made about the
character of the individual or corporate recipient and there must be
mutual trust in order for a deal to work. This is of course
especially true when providing sensitive information to a direct
competitor and so the ethics and reputation of the firm in question
are vitally important.
d) Not
dealing with direct or indirect competitors
Most
business owners have a healthy reluctance to share information with
competitors. The more direct the potential competitive threat, the
stronger the reluctance. If a business owner has other potential
investors, he might choose to negotiate first with parties who do not
pose a threat. Alternatively, once again, the release of sensitive
information could be delayed. However, in doing so there is a
trade-off, in that this may also delay obtaining a bona fide offer.
Think
of the process of information disclosure as a ritual or dance: step
by step. Do not let one foot get too far ahead of the other!
The
concept of an earn-out is very simple, yet its proper execution is
fiendishly difficult. An earn-out is a transaction where at least a
portion of proceeds is paid after closing, in a manner that depends
on the performance of the acquired company, judged most likely by its
earnings.
Often
earn-outs are used in owner-managed companies, and generally require
that the sellers remain in the management of the company in question,
to ensure that performance targets and a smooth transition are
achieved. Earn-outs are becoming increasingly popular in Central
Europe.
What
gives rise to earn-outs? Simply put, the owners of companies usually
have more confidence in the future performance of their companies
than prospective buyers do. This is usual, because sellers tend to
have an emotional attachment to their businesses, whereas buyers tend
to place more emphasis on possible risks associated with an
acquisition. The discrepancy may sometimes be quite wide, resulting
in a valuation deadlock. The buyer may then graciously agree to break
the standstill by improving an initially conservative offer, but on
condition that the business plan or level of performance portrayed by
the seller materializes. It is a perfectly natural reaction for an
investor or buyer to decide to share the upside with the seller, as
it creates strong motivation for the selling shareholders to remain
involved and maximize the performance of the company. This helps
minimize transition risk for the buyer.
Yet
the implementation of earn-outs remain devilishly difficult,
primarily because of five factors.
First,
setting the performance benchmarks that should be achieved is tricky,
such as determining if the earn-out should be tied to revenue,
operating margins, profit, or a combination of these benchmarks. The
sellers should have an excellent business plan or budget that gives a
relatively accurate estimate of future performance, or else the
earn-out can become meaningless. Establishing performance benchmarks
can be the subject of protracted negotiations, with each change in
benchmark potentially impacting on valuation.
Second,
there are issues of control. Compensation of the sellers is tied to
performance, but under earn-outs, operating control is usually ceded
to buyers. Hence, there must be an elaborate system of checks and
balances, usually in the form of veto rights, that give at least a
degree of operational autonomy to the sellers (who remain in
management). They would be foolish to accept deferred compensation if
they had no control over the conditions in which the earn-out might
be achieved.
Third,
it may be difficult to accommodate unanticipated events during the
earn-out period such as what happens if the business plan changes for
whatever reason, or if an unanticipated capital injection is
required, or if there is a force majeure occurrence? It is simply
impossible to anticipate every eventuality in a contract.
Fourth,
it is difficult to account for the synergies between the buyer and
the seller’s company, which questions like what happens if the
buyer brings new orders to the sellers company? The buyer might feel
that the seller is achieving a windfall that benchmarks are being
achieved even if the seller is delivering less than promised. These
issues must be carefully discussed, as it is important to avoid
misunderstandings.
Lastly,
sellers will typically want to protect themselves against fraudulent
or arbitrary actions by buyers aimed at shortchanging them on their
earn-out proceeds. As with any form of deferred compensation, there
may be temptation on the part of the buyers to find a justified or
unjustified pretext for deducting from those proceeds.
As
a rule, drafting a sale and purchase agreement requires a high-degree
of legal sophistication; drafting an earn-out takes the level of
sophistication even higher. Legal fees may increase due to a high
number of hours as well as higher-than-normal billing rates for
top-notch legal counsel.
However,
even the best laid plans may go awry. For example, those sellers who
negotiated an earn-out a year ago will need to work exceedingly hard
to achieve targets that were established before the worst of the
financial crisis arose.
As
the reader has no doubt discerned, earn-outs are not for neophytes:
both buyer and seller should have at least one or two people on their
respective teams who have structured at least half a dozen earn-outs.
While there is enormous potential to create a genuinely “win-win”
solution between buyer and seller, there is also potential for
disaster. Earn-outs deserve serious consideration when structuring
transactions.
Someone approaches you out of the blue – a multinational, a competitor, a financial investor, and wants to buy your business. They invite you to dinner, the chemistry is good, they talk about a valuation that seems more than fair. What should you do?
To start with, be realistic. It normally takes a company three to six months of preparation to have the information necessary to satisfy the information demands of an investor and, if possible, to find and fix those problems in the business that might lead to a diminished valuation. By entering into a negotiation on the basis of an unsolicited offer, you are attempting to short-circuit this preparation process. The potential for failure is enormous, particularly if the seller has never before engaged in a transaction. Whatever you do, you must not underestimate the amount of preparatory work required to carry out a transaction.
The following scenario has happened no doubt thousands of times: an unsolicited offer is made and the parties agree to a “back of the envelope” deal, subject to information to be provided by the seller, and a purchase and sale agreement. They shake hands and part company, confident that a deal will occur.
Then problems begin: the investor sends the seller a list of questions which is much longer and more detailed than the seller expected. The seller spends a great deal of time on the questions, tying down management resources, whilst the investor expresses dissatisfaction at the delays.
Eventually, the seller provides answers which the investor considers to be at best partial. This leads to a supplementary list of questions being submitted, and so it goes on, taking time that should be spent by the seller and management running their business. The investor eventually brings in lawyers, auditors, tax advisors, who have even more questions. The seller keeps providing information, increasingly frustrated by the depth and breadth of the inquiries and the huge amount of time involved. The investor often discovers inconsistencies in the information. It is quite likely that a number of surprises will be found, depressing value – perhaps a tax liability, negative market trend, lawsuit, or other factor that brings down price. The seller is then in the unenviable situation of having consumed considerable time providing a huge amount of confidential information, only to find that the valuation is much lower than anticipated.
So what should you do to avoid this kind of situation when you receive an unsolicited offer? Assuming you really do want to sell your business, if you are not fully prepared, ask for a few months of preparation time. Have your advisors assist you in preparing all of the necessary information. It helps to have an outsider, who knows the information demands of investors, to ask the hard questions and play the devil’s advocate. Every attempt should be made to identify the weaknesses of the business before an investor spots them – whether it’s slow inventory turns, aged receivables, or anything else – and, if possible, remedy those problems prior to taking the company to market.
Once you have the information fully prepared, you might consider whether to talk only to the one investor who approached you, or to open negotiations with multiple investors in a competitive process. Unless you open the process to competition, how will you know whether you have got the best deal possible on selling your business? Once you have properly prepared your information, running a competitive process is not that difficult. Negotiating with a single investor should really only be considered when the investor is offering an extremely attractive price, or you are reluctant to share information with too many potential rivals.
Owners of companies typically vastly underestimate the amount of preparation required to sell a business—particularly in satisfying the information requirements of investors. Being able to provide quality information at short notice is a sign of good management, vital for a good valuation. Investors will deduce the contrary if information provided is of poor quality, or takes too long to receive. The seller will not get a second chance to make a first impression. Bottom line: be prepared!
Owners
and managers of businesses always have the option of financing a
business by way of either debt or equity. For any business, there is
usually an optimal debt to equity ratio that best fulfils the
objectives of owners and managers and which depends on a number of
factors.
There
are numerous advantages to financing via debt. Debt has the
advantage of generally being tax deductible (although tax regimes in
some countries do set a limit on the amount of debt which is
deductible), and debt financing has the advantage of avoiding
dilution of equity ownership. The cost of debt financing is
therefore lower than the cost of equity.
However
the big disadvantage of debt financing is that it increases the level
of risk in the corporation (i.e. there is a higher risk of default).
Moreover, as the level of debt increases in a company, the cost of
such debt also tends to increase so as to compensate for the
additional risk.
There
are also a number of cyclical factors that may have an impact on the
debt to equity ratio. The expected debt to equity ratio varies
depending on whether markets are bullish or bearish, whether the
economic sector to which a company belongs is more sunrise or sunset,
or indeed whether a company is in an early development phase or at
maturity.
During
the last economic boom, most business owners would have preferred a
higher mix of debt to equity as debt was readily available, interest
rates were lower, companies had more accurate earnings forecasts, and
earnings tended to rise over time. Expansion could be financed via
debt, while existing equity owners remained in control and interest
was tax deductible.
However,
during the current recession, earnings are much more difficult to
predict (companies often have trouble forecasting the coming quarter,
let alone for the year) and debt is less readily available as a
result of the much more conservative lending policies the banks are
adopting. While interest rates such as Euribor, Libor, etc. have
decreased by several percentage points, the spreads over Euribor or
Libor have generally increased by anywhere from 100 to 400 basis
points for most companies, meaning that the real cost of debt
financing (after adjustment for inflation) has generally increased.
The
word ‘deleveraging’ often arises during the current recession.
The dynamics described above often force companies to substitute
equity for debt. However, equity has also become more difficult and
costly to source compared to 18 months ago. Despite this, beefing up
the balance sheet with a healthy dose of equity is an option that the
majority of business owners and managers should be considering today.
In
addition to the option of equity injection, hybrid instruments (which
contain features of both debt and equity) may also strengthen a
company’s financial position. Two common hybrid instruments are
preferred shares (which have an obligation to pay a certain dividend
rate) and convertible debt (where the lender may be willing to accept
a lower interest rate in exchange for having the option to convert
the debt into equity at a later date). Hybrid instruments typically
have a level of risk that is higher than debt but lower than equity,
and therefore the cost of financing also lies somewhere between the
cost of debt and the cost of equity. (Hybrid instruments will be the
subject of subsequent columns).
A
strong balance sheet can be even more of a source of strength and
competitiveness in a recession than during a boom. It is no accident
that even strong banks such as HSBC are raising equity, not because
they are undercapitalized, but to take advantage of opportunities in
the marketplace. Equity may also be viewed as a financial cushion,
something that could help companies weather a deepening recession in
the event that the much-touted recovery does not occur as soon as
expected.
Many
Central European companies are run by dominant owner-managers. Most
of these individuals are dynamic, creative, highly-driven
entrepreneurs; many have built significant enterprises from the
ground up. With their boundless energy and detailed grasp and
control of their businesses, they often substitute a whole tier of
management as well as the need for complex and costly systems,
meaning that their businesses are often very profitable. We refer to
such owner-managers as ‘One Man Shows.’
Yet
businesses run by One Man Shows often run into challenges when trying
to engage in any type of equity transaction, whether that be raising
capital or selling their company. This has to do with the real or
perceived risks of doing transactions with such companies:
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Should
a One Man Showbecome sick, incapacitated or leave the firm, the firm
may become ungovernable or lose profitability. In this event, key
relationships with clients, staff or suppliers may be lost, causing
further disruption, which may substantially add to the risk
associated with investing in a particular enterprise.
-
Executing
a transaction, in particular satisfying the informational
requirements of a due diligence and managing a complex negotiation,
often requires the collective efforts of a team. A One Man Show may
become the bottleneck within his own firm, simply incapable of
handling the daily operations on top of the demands placed on him by
the transaction.
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Enterprises
run by One Man Shows frequently lack the systems (whether IT
platforms, accounting systems, or corporate governance procedures)
that can sustain profitable growth. The methodology behind the
company’s operations may exist only inside the head of the One Man
Show, have been jotted down on the back of an envelope, or be left
in an excel spreadsheet, never having been communicated throughout
the organization. The lack of such systems makes the potential loss
of one key individual all the harder for the enterprise to bear. It
also creates various limitations to growth. One should be
particularly careful of projecting past rates of growth into the
future without making appropriate investments in systems and
staffing.
Of
course, whether a business is run by a One Man Show is seldom a
question that is black or white. When assessing an acquisition
target, an investor should assess the degree to which their target is
run by a One Man Show as it may have a serious impact on the
valuation (e.g. in a Discounted Cash Flow Model the appropriate
investments to sustain growth should be reflected) or may even in the
end be a deal breaker. One of the reasons that larger firms are
typically more attractive to investors is that they are less beholden
to one owner-manager. Similarly, publically-traded stock
exchange-listed firms typically trade at higher multiples than
owner-managed firms, in part because they have greater depth and
breadth of management.
As
an investor in a firm managed by a One Man Show, there are ways of
mitigating risk. For example, one might consider an earn-out
transaction, where a portion of the purchase price is paid after
closing (see our earlier article on this subject). Or one could
appoint staff to work alongside the One Man Show.
From
the other side, what can a One Man Show do to avoid being
disappointed in the valuation of his firm, or even becoming a deal
breaker himself? In a nutshell, empower people and build systems.
This is easier said than done and may run counter to the personality
of the owner-manager, who often enjoys exerting a high degree of
control. Some owner-managers are so dominant that they are unable to
attract into their immediate circle individuals who are highly
empowered and capable of taking decisions on their own. However,
perhaps the realization that empowering people and building systems
may add substantially to his own net worth may provide the One Man
Show with sufficient financial incentive to consider such a course of
action. Ultimately, it may mean the difference between being able to
raise financing for one’s business and eventually sell one’s
business or not.