Poland's Office of Competition and Consumer Protection fined PKO Bank Polski, Bank Pekao and Raiffeisen Bank Polska on grounds of not respecting consumer rights.
PKO BP was fined zł.2.84 million for not disclosing all conditions of an attractive loan in its advertising campaign. Pekao was given a zł.1.83 million fine for delays in transferring data to credit information center BIK. Raiffeisen was handed a zł.183 million fine for demanding that a mortgage loan client pay for a property valuation after two or three loan installments are missed and for requiring a notification on several changes to the customers' situation, such as a decrease in personal income.
These decisions are not final, and the banks can file an appeal to the court.
From Warsaw Business Journal
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